Surrey, British Columbia, Canada | PocketPills BC | Full-time


The company:

PocketPills is Canada’s fastest-growing online pharmacy startup looking to disrupt the traditional retail pharmacy business in Canada. PocketPill is redefining the pharmacy experience for consumers and automates pharmacy operations in unprecedented ways. We pack medications by dose and time into “PocketPacks” and deliver them to your doorstep for free.

Here’s what the media is saying about PocketPills:

  • “Medication management made easy”- CTV News Vancouver.
  • “PocketPills is transforming the healthcare”- Vancouver Sun.
  • “PocketPills takes the hassle out to the going to the pharmacy”- National Post.
  • “PocketPills aims to be the Uber of the pharmacies”- Winnipeg Free Press.

The Role:

We are looking for a self-motivated, customer-centric, technology lover Pharmacist committed to getting the job done on time.

We are revolutionizing the $30B pharmacy industry in Canada, and we would like you to be part of our amazing team.

You will be responsible for:

  • Provide consultation and answer medication-related questions over the phone efficiently and courteously.
  • Talk to patients to complete their profile, medication history and set up preferences of shipping and delivery.
  • Verify logged prescription on time to ensure efficient operations.
  • Provide coaching and guidance to pharmacy team members to improve the pharmacy processes.
  • Ensure compliance with applicable Federal and Provincial laws, rules and regulations.
  • Partner with pharmacy manager and Operations management to review processes regularly to ensure optimal efficiency, effectiveness and embrace continuous improvement.
  • Review escalated issues for resolution. Interface with patients and team members as needed to resolve
  • Do anything in your capacity to make sure that the patient is never out of medications.

You have:

  • Bachelor's degree in Pharmaceutical Science or Pharm-D.
  • 2+ years of experience as a staff pharmacist.
  • Ability to achieve results with a strong sense of urgency and a "can-do" attitude.
  • Ability to learn and handle new software platforms.
  • Detailed oriented, team player and positive attitude.
  • Strong problem solving and analytical skills.
  • Ability to maintain effective interpersonal relationships.
  • Strong time management and organizational skills to meet tight deadlines.

Why work at PocketPills?

  • Be part of the team of incredibly talented, passionate and driven people focused on building and innovating.
  • Join one of the fastest-growing healthcare companies in Vancouver/Surrey and find opportunities to grow in your career.
  • Make a difference with your work; each person has an equal opportunity to contribute to our goal to be a #1 digital pharmacy in Canada.
  • Stay fueled with our in-house healthy snacks, coffee, tea, beer and fruits.


  • Access to virtual doctor 24/7
  • Dental care
  • Disability insurance
  • Extended health care
  • Vision care
  • Life insurance
  • Paid time off
  • Free food & drinks

Job Types: Full-time, Permanent