Surrey, British Columbia, Canada | PocketPills BC | Full-time


The Company:

PocketPills is Canada’s fastest-growing online pharmacy startup looking to disrupt the traditional retail pharmacy business in Canada (TAM $30B). PocketPills is redefining the pharmacy experience for consumers and automates pharmacy operations in unprecedented ways. We pack medications by dose and time into “PocketPacks” and deliver them to your doorstep for free

Here’s what the media is saying about PocketPills:

  • “Makes medication management easy”- CTV News Vancouver.
  • “Reinvent the pharmacy experience”- Vancouver Sun.
  • “PocketPills takes the hassle out of going to the pharmacy”- National Post.

The Role:

PocketPills is seeking a new vibrant addition to the team. As a Shipper, you will assist in shipping which includes but is not limited to; packaging medication, counting medication and creating shipping labels.

Why work at PocketPills?

  • Become part of an incredibly talented, passionate, and driven team focused on building the #1 online pharmacy of Canada.
  • Join one of the fastest-growing healthcare companies in Vancouver/Surrey and find opportunities to grow in your career.
  • Make a difference with your work; each person has an equal opportunity to contribute to our goal of becoming the #1 digital pharmacy in Canada.
  • Stay fueled with our in-house array of healthy (and not-so-healthy) snacks, coffee, tea, beer, and more.
  • A monthly gathering for food and drinks.


  • Quality assurance (checking shipping labels vs. shipping items).
  • Processing payments.
  • Packaging products in appropriate shipping containers accounting for product integrity and storage conditions.
  • Printing shipping labels and return shipping labels.
  • Be the company’s first point of contact with Canada Post and FedEx to follow up with shipping issues.
  • Answer questions and offer other information, as requested, to provide patient-focused service.
  • Keeping up to date on all product/process details.
  • Strong team player and ready to go the extra mile to ensure customer satisfaction.
  • Positively contribute to staff morale and corporate culture.


  • Flexible schedule
  • Able to type a minimum of 40 words per minute.
  • Ability to communicate effectively and politely to customers.
  • Strong written and oral communication skills.
  • Minimum one year of shipping experience with strong analytical skills.
  • Articulate, detail-oriented and is able to multitask.
  • Ability to function both independently and as part of a team.
  • Comfortable and proficient with computers.
  • Excellent interpersonal and problem-solving skills.

We Provide:

  • Compensation: Hourly
  • A variety of food and snacks
  • Flexible hours
  • Monthly team-building outings/dinners


  • Access to virtual doctor 24/7
  • Dental care
  • Disability insurance
  • Extended health care
  • Vision care
  • Life insurance
  • Paid time off
  • Free food & drinks

Job Types: Full-time, Permanent


Due to the high volume, only the shortlisted applicants will be contacted.